Question 1

How will I know if you are the right therapist for me?

Accepted Answer

During a free phone consultation, you can ask how I have helped others like you, how I work as a therapist, or any other questions you may have that are specific to you. You’ll also be able to tell me what brought you to therapy, and you and I can decide together how I can help.

The only way to know for sure is to come in for a session. Most people know whether I am the right professional to help them within the first two sessions. My approach is not going to work for everyone. What’s most important is finding someone you feel is the right fit for you. We can explore that together.

Take your time to read through this website. If you think I might be a good fit, you can call me or book an appointment.

Question 2

Do you offer counseling services to people outside of Florida?

Accepted Answer

No. Currently, I only offer counseling services to individuals in Florida. As a Registered Mental Health Counselor Intern (IMH22063) and Registered Marriage & Family Therapist Intern (IMT3641), I can only provide therapy services to Florida residents. However, Performance Coaching, Corporate Training, Custom Workshops, and Consulting Services are available worldwide.

Question 3

What can I expect during my first session?

Accepted Answer

The first session is always an intake session. Intake sessions are more formal sessions where I ask questions and collect background information to better understand the nature of your presenting issue or concern. You can also ask questions about the counseling process and how I work. It is the first step in building a collaborative therapeutic relationship that will support you in identifying and achieving your therapy goals. I will also review my theoretical orientation, confidentiality, policies, procedures, and scheduling.

Question 4

Where are sessions held?

Accepted Answer

Therapy sessions are held either in person or online using a secure HIPAA-compliant video platform. Office location and information or a link will be sent to the client once a session is booked. Coaching and consultation may also take place in person or online.

Question 5

How long do sessions last?

Accepted Answer

Appointments are scheduled for 45, 60, or 90 minutes. The standard length of counseling sessions offered by most mental health professionals is 50 minutes. I find the slightly longer sessions I offer more conducive to supporting some of my clients’ therapeutic and coaching goals, and we will discuss your specific needs in determining session time.

Question 6

Do you accept insurance?

Accepted Answer

Yes, I do accept some insurance including Aetna, Carelon Behavioral Health, and Quest Behavioral Health. I am also in the process of adding United, Oscar, and BCBS. If you have a PPO-type plan and want to submit a claim to your insurance company for reimbursement, I can give you a receipt to submit a claim independently. This receipt can help you receive direct reimbursement, should your insurance plan provide out-of-network benefits. To see if your insurance plan offers out-of-network outpatient mental health benefits, simply call the member number on the back of your insurance card and ask. Please note that submitting an insurance claim means I will need to give you a mental health diagnosis. If you wish to be a private pay client, a diagnosis is not required for services.

Question 7

What is the Good Faith Estimate?

Accepted Answer

Every client will receive a Good Faith Estimate. The Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.

The Good Faith Estimate is not a contract and therefore does not require you to obtain the items or services provided by Makes Sense Therapy and Consulting LLC. The foundation of a good therapeutic relationship between a client and therapist is the client’s right to autonomy and self-determination. Therefore, you (as the client) have the right to terminate services at any time.

If you are billed for more than the Good Faith Estimate, you have the right to dispute the bill.

You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.

You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.

There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on the Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.

To learn more about disputes and get a form to start the process, go to www.cms.gov/nosurprises or call 1-800-985-3059.

For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 1-800-985-3059.

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